1. Added funds are not refundable
Money you deposit into your adollaridea balance cannot be refunded, converted back to cash, or transferred to another account.
Your balance never expires, so any unused credit stays available to you for as long as your account exists. Please only deposit what you intend to spend on ideas.
2. Generated ideas are not refundable
Each idea costs $1, deducted the moment the idea is delivered to you. Once an idea has been delivered, that $1 is spent and cannot be refunded — no matter what.
To be explicit: not liking an idea, disagreeing with it, already knowing the product, or the product not selling well for you are NOT valid grounds for a refund. The service you paid for is the research and the idea itself, not a sales outcome.
3. The only exception: technical issues
We will restore credit to your balance when something on our side genuinely failed. Examples of valid technical issues:
• You were charged but no idea was ever delivered.
• An idea was generated but never appeared in your idea history.
• A payment glitched — for example you were charged twice, or your deposit did not appear in your balance.
• The idea returned was empty, corrupted, or unreadable due to a system error.
In these cases the remedy is credit restored to your balance, not money returned to your card.
4. What is not a technical issue
Idea quality, relevance, profitability, sourcing difficulty, competition, or your own results are not technical issues and are not refundable.
Incomplete or inaccurate store details in your profile will make ideas less relevant. That is not a defect — you can update your answers any time on the Account page.
5. How to report a technical issue
Email adollaridea.com@gmail.com within 14 days of the charge, including your account email, the approximate time of the charge, and what went wrong.
We review each report manually and reply within 2 business days.
6. Abuse
We reserve the right to decline claims that show a pattern of abuse, and to suspend accounts that repeatedly file false technical-issue reports.
7. Contact
Refund questions: adollaridea.com@gmail.com